Shipping scope and timing
For this website, We ship eligible skincare, sun-care and body-care products to destinations accepted at checkout. Orders normally need 1–2 business days for payment review, verification and preparation; weekends and holidays are not business days. We use this approach to provide consistent support.
As part of our service, After dispatch, estimated transit is 2–4 business days. This is an estimate rather than a guarantee, because carrier networks, weather, customs, high-volume periods and events outside our control can change delivery timing. This lets us respond with the right information.
Charges, addresses and tracking
For an orderly process, Free shipping applies only when it is shown at checkout. The checkout total is final for shipping charges, and customers must provide a complete, deliverable address and correct contact details before placing the order. Tracking is sent when available. The same standard applies throughout the service.
Delays, loss and damage
For clarity, Report a delayed, missing, carrier-marked-delivered or damaged parcel promptly with the order number, account email, delivery details and photographs when relevant. We may coordinate a carrier review; a delivered scan does not automatically guarantee a refund or replacement, and restricted destinations or products may be unavailable. We may ask for reasonable details before acting.
Contact
Email: trankhanh382190@gmail.com
Mailing address: 30 Lincoln St, Augusta, ME, 04330, United States
Phone: (207) 386-2838